Privacy Policy

At Profound Law, we are committed to protecting the privacy, confidentiality, and security of the personal information we collect from our clients, prospective clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable privacy laws and professional obligations.

1. Who We Are

Profound Law is a law firm providing legal services across various practice areas. Our services are governed by ethical and legal obligations to maintain confidentiality and data protection.

2. What Information We Collect

• Contact Information: name, address, telephone number, email address
• Identification Information: date of birth, government-issued ID, SIN (if required by law)
• Financial Information: billing and payment details
• Legal Information: any information necessary to provide legal advice or services
• Website Usage Data: IP address, browser type, cookies, and usage patterns

3. How We Collect Information

• You contact us by phone, email, our website, or in person
• You engage us to provide legal services
• You fill out forms on our website or subscribe to newsletters
• You provide documents or information related to your matter
• We obtain information from third parties with your consent or as authorized by law

4. Why We Collect Your Information

• Provide legal advice and services
• Communicate with you regarding your file or legal matters
• Process billing and payments
• Comply with legal and regulatory requirements
• Improve our website and client service offerings

5. Consent

By providing your personal information, you consent to our collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

6. Disclosure of Personal Information

We do not sell or trade personal information. We may share your information:

• With service providers (e.g., IT support, file storage) who are contractually bound to protect it
• When required by law, court order, or regulatory authority
• With other parties in your legal matter, only with your consent or as legally necessary

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure by using physical, technical, and administrative safeguards.

8. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our professional obligations and applicable laws.

9. Your Rights

• Access your personal information
• Request corrections to your information
• Withdraw consent (subject to legal restrictions)
• Ask how your information is being used

To make a request, contact us using the details below.

10. Cookies and Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to monitor user activity and improve our online services. You may disable cookies in your browser settings.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your information, please contact:

• Profound Law
• Email: okenna@profoundlaw.ca